Programs Field Representative - OKDHS ONLY

Oklahoma City, OK
Full Time
AF-Quality Assurance
Experienced

THIS POSITION IS OPEN TO CURRENT OKDHS EMPLOYEES ONLY.

This position is located anywhere statewide in Oklahoma.
Job-related travel is Occasional.  Must possess a valid driver's license and maintain required car insurance.

Programs Field Representative - H11A 

Annual Salary $52,642.81 + Full State Employee Benefits

Preferred Minimum Qualifications

  • A master’s degree and three years of professional experience in social work, child support, adult protective services, child welfare, early childhood development and education, guidance and counseling, nursing, intellectual disability, probation and parole, public administration, community-based prevention and diversionary youth services programs, juvenile justice, rehabilitation counseling, vocational evaluation or vocational rehabilitation;
  • OR an equivalent combination and experience, substituting 1 additional year of qualifying experience for each year of the required education.

*Professional experience in the fields listed must have been the primary job responsibility to be considered as qualifying. Incidental performance of professional work in any area(s) shall not be considered.

Job Duties

  • Quality Assurance PFR is responsible for evaluating the accuracy and integrity of SNAP casework by conducting detailed case reviews and preparing clear, unbiased feedback. The position develops and maintains tools, resources, and reports to support program evaluation and management needs, including training materials, county rebuttal responses, and compliance summaries for state and federal requirements.
  • Ensure cases are audited using established guidelines, applying state and federal policy to identify and categorize errors with precision and consistency. Work includes preparing written analyses, participating in peer reviews, and contributing to internal quality control efforts. The role requires strong attention to detail, effective written communication, and the ability to work independently while collaborating with colleagues when needed.
  • In addition, the QA PFR stays current on SNAP policy, FNS requirements, and emerging error trends by actively engaging in training, reviewing program materials, and contributing expertise in team discussions. The position plays a key role in promoting compliance, identifying areas for improvement, and ensuring accurate, consistent program delivery across the state.

Preference Statement

Preference may be given to applicants who have recent and up-to-date SNAP program policy and experience.

__________________

If you have additional questions, please email [email protected]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.

Announcement Number: 25-KM185

83012296/JR50010

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