Oklahoma Human Services

Family Services Specialist I/II

AF-LTC - Woodward, OK - Full Time

Family Services Specialist I/II

This position is located in Woodward, Oklahoma.

Annual Salary:

Travel is Occasional. Must possess a valid driver's license and maintain required car insurance.

Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid).
 

Minimum Qualifications:

Level I: 

  • Education and Experience requirements consist of two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment;
  • OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Level II: 

  • Education and Experience requirements consist of​ a bachelor’s degree;
  • OR an associate’s degree plus two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment
  • OR an equivalent combination of education and experience, substituting one (1) year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree;
  • OR two (2) years of experience as a Family Services Specialist.

 

Job Responsibilities

  • Manages a caseload and provides services for individuals and their families.
  • Evaluates the needs of individuals and families and make referrals to community resources.
  • Assesses the needs of individuals and determines eligibility for specific programs.
  • Interviews clients by phone or in an office setting.
  • Compiles data, complete documentation, and enters data electronically to determine eligibility. 
  • Participates in individual and staff conferences and committee work as assigned. 
  • Must attend all mandatory training associated with the position.
  • Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality.

__________

If you have questions, please contact [email protected]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 26-BC254

83000433/66852

Apply: Family Services Specialist I/II
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